Last updated: 20 July 2026
Introduction
North Oz Plumbing (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We may collect personal information such as your name, phone number, email address, postal address, and details relating to any enquiry, quote request, or job you engage us for. We only collect information that is reasonably necessary for our business functions.
How We Collect Information
We typically collect information directly from you when you contact us by phone, email, or through our website contact form. We may also collect information from third parties, such as referrals or suppliers, where relevant to providing our services.
How We Use Your Information
We use personal information to respond to enquiries, provide quotes, schedule and carry out plumbing work, process payments, and communicate with you about your job. We may also use your information for record-keeping and compliance with licensing and regulatory obligations.
Disclosure of Information
We do not sell or rent your personal information. We may share information with trusted third parties such as suppliers, subcontractors, or regulatory bodies where necessary to deliver our services or comply with the law.
Data Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure.
Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
Cookies and Website Data
Our website may use cookies or similar technologies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.
Complaints
If you have concerns about how we have handled your personal information, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
North Oz Plumbing, PL: 10066, ABN: 6516121677
3 Archimedes Drive, Forrestdale WA 6112
Email: admin@northozplumbing.com